Girl with glass

At ELLE, we care to the best of our ability and to the best of our conscience. Naturally, our profession remains human work. If you are dissatisfied or have a complaint, we sincerely hope that you will share this with us. Everything is negotiable with us.

If you prefer to discuss the complaint with an external party, this is also possible. Every midwifery practice has a complaints officer who can tell you more about your rights and advise you. Please contact the complaints officer of the Centraal Bureau Klachtenmanagement in de Zorg (CBKZ).

If the complaints officer cannot mediate sufficiently, you can submit the complaint to the Geschillen Instantie Verloskunde.

More general information about dealing with a complaint?